The Challenge

The team faced the same challenge whenever a new member joined the organization. There was a need to make the onboarding process more effective, less time-consuming, and less confusing for new team members and trainers.

The Goal

The goal was to develop a hub in which, new and old team members could access all documents, organization’s SOPs, links to other portals, and most important and relevant information all in one place.

My Role

As a new team member, I noticed the need for this pain point within the onboarding process so I came up with solutions and proposed them to the leadership team for approval. I took charge of this project from ideation to completion.

Once the problem was identified, I worked on finding the best systems and tools to develop this hub utilizing resources that the organization already had available to reduce the cost and increase the chances of approval of the project. Once SharePoint was selected, I worked with all team members (the users) to understand the prioritization of the necessary features.

I worked in collaboration with other team members and crossfunctional departments to gather all relevant information to create new standard operation processes (SOPs), and also to review already existing ones to ensure all documents are up to date.

THE OOP TEAM PORTAL